01 / SERVICE & AMC
Pan-India service since
Oldest serviced unit: 2004. 2012-vintage units still on active AMC contracts. Pune workshop, pan-India field engineers.
- 01 / COVERAGE & SLACoverage & SLA Tiered service SLA — same-day Pune metro / 24hr MH+Goa+Gujarat / 48-72hr rest of India.
- 02 / AMC PLANSAMC Plans Annual Maintenance Contracts. Quote-based per fleet — tighter SLAs, scheduled preventive maintenance, parts coverage.
- 03 / SPARESSpares Spares for every Dynamic-manufactured product, plus the Robway installed base. Pirangut workshop holds critical SKUs.
- 04 / REFURBISHMENT & OVERHAULRefurbishment & Overhaul Refurbishment, overhaul, and recalibration of installed Dynamic and Robway units. Pirangut workshop, 2-week typical turnaround.
02 / WHY SERVICE MATTERS
We never abandoned a customer.
- 01We service every Dynamic-manufactured and Robway-distributed unit ever sold. Oldest installed unit on record: 2004.
- 022012-vintage SLIs are still on active AMC contracts. Long service life is our strongest differentiator.
- 03Tiered pan-India SLA: same-day Pune metro / 24hr MH+Goa+Gujarat / 48-72hr rest of India.
- 04AMC contracts can guarantee tighter SLAs than the public tier table — quote-based per fleet.
- 05Refurbishment + recalibration at our Pirangut workshop with the same engineers who built the device.
03 / SERVICE INQUIRY
Need service or AMC?
Tell us your installed base.
Equipment list, install dates, current AMC status, location. We'll come back with options within one working day.
sales@dgoc.in · +91 89750 02335